Shipping policy
Shipping Policy
Thank you for shopping with Monster Kendama. Please review our shipping policy below for information about order processing and delivery times.
1. Order Processing Time
We usually process, inspect, and prepare your order within 2 business days after receiving it.
Once your order has been checked and packed, it will be handed over to the shipping carrier for delivery.
2. Estimated Delivery Time
After the shipping carrier receives the package, delivery usually takes 8 to 15 business days.
Please note that delivery times are estimates and may vary depending on your location, customs clearance, local carrier operations, peak seasons, weather, or other unforeseen circumstances.
3. Remote Areas
For remote areas, delivery may take an additional up to 5 business days.
4. Tracking Information
Once your order has been shipped, tracking information will be updated when available. Please allow some time for the carrier’s system to update the tracking status after the package has been handed over.
5. Delays
While we do our best to ensure timely delivery, delays caused by carriers, customs, holidays, severe weather, or other factors beyond our control may occur. We appreciate your understanding in such situations.
6. Contact Us
If you have any questions about shipping or delivery, please contact us at: