Frequently Asked Questions
Frequently Asked Questions
What is your return policy?
What is your return policy?
We offer a 30-day return policy on unused kendamas in original condition. If your kendama arrives damaged or defective, please contact us within 7 days of delivery and we'll make it right.
Do you ship internationally?
Do you ship internationally?
Yes! We ship worldwide. Shipping times and rates vary by destination. You can view estimated delivery times and costs at checkout.
How do I clean the ball (tama)?
How do I clean the ball (tama)?
Wipe the tama with a dry cloth after each session. For deeper cleaning, use a slightly damp cloth and let it dry completely before playing. Avoid soaking the ball in water as this can cause the wood to swell or crack.
Can I use any ball with my kendama?
Can I use any ball with my kendama?
It's best to use the ball designed for your specific kendama model, as the weight and hole size are calibrated for optimal balance. Using mismatched balls can affect trick performance and may damage the spike.
How often should I replace the string?
How often should I replace the string?
Replace your kendama string every 2–4 weeks with regular play, or sooner if you notice fraying, stiffness, or inconsistent swing. A fresh string significantly improves trick consistency and safety.
How do I break in a new kendama?
How do I break in a new kendama?
New kendamas benefit from a break-in period. Start with basic catches to scuff the ball surface slightly — this improves grip and makes tricks easier. You can also lightly sand the ball with fine-grit sandpaper or use rosin to speed up the process.
What is a kendama?
What is a kendama?
A kendama is a traditional Japanese skill toy consisting of a sword (ken), three cups, and a ball (tama) connected by a string. Players perform tricks by catching the ball in the cups or on the spike.
How do I choose the right kendama for my skill level?
How do I choose the right kendama for my skill level?
Beginners should look for kendamas with larger cups and a balanced weight distribution for easier catches. Intermediate and advanced players often prefer pro-grade models like the HUN K2, which offer precision engineering for complex tricks and competition play.
How do I maintain my kendama?
How do I maintain my kendama?
Keep your kendama clean and dry after each session. Wipe the ball and cups with a soft cloth to remove dirt and oils. Avoid exposing it to extreme heat or moisture, which can warp the wood. Store it in a cool, dry place when not in use.
How do I prevent my kendama from cracking?
How do I prevent my kendama from cracking?
Wood kendamas can crack if dropped on hard surfaces repeatedly or exposed to humidity changes. To minimize cracking: avoid leaving your kendama in direct sunlight or a hot car, rotate between multiple kendamas if you play frequently, and apply a light coat of beeswax or kendama wax to the wood periodically.